Terms and Conditions
Jackie’s School of Motoring
Tuition Terms & Conditions
These terms and conditions form the basis of your tuition offered by Jackie’s School of Motoring. The provision of this tuition is subject to the acceptance of these terms and conditions.
You must be aged 17 (16 if in receipt of mobility allowance) or over; hold a valid, current (provisional, full or international) driving licence, and produce it on your first lesson. Please bring your licence with you for every lesson.
You must be fit to drive with regard to current legal and medical requirements, including eyesight.
Payment can be made by cash or cheque, either in advance or at the beginning of each lesson. Any cheques that are refused by the bank will be subject to an additional administration charge of £10.00.
Pre-paid lessons are non-refundable and are valid for six (6) months from the date of payment. Any pre-paid lessons not used within a six (6) month period from the date of payment will be forfeited unless a relevant medical certificate is produced.
If you need to cancel or re-arrange a lesson a minimum of 48 hours’ notice will be required. If the minimum notice is not offered the full lesson fee will apply.
We will endeavour to ensure that your lessons are punctual, however we reserve the right to cancel, postpone or amend lesson lengths and start/finish times under certain extenuating circumstances (e.g., dangerous weather conditions, road closures, driving tests). In the event of postponement on our behalf then fees paid in advance will be carried forward.
We reserve the right to cancel or curtail a lesson if it is suspected that you may be unfit to drive due to the effects of alcohol, drugs (prescribed or otherwise) or any other condition that could result in illegal/dangerous driving or that could cause harm to yourself, your instructor or other road users. In these circumstances the lesson fee will need to be paid in full.
4. Lesson Location:
All lessons will start and end at the same location unless alternative arrangements are made in advance – we can be flexible with this if notice is given and worked into the diary. Your instructor will select the location for lessons for the safety of all road users – this may mean your instructor will need to drive you to a suitable local location, this will form part of the lesson as paid for.
5. Our Cars:
All cars used for lessons will be suitably taxed and insured. They will be fully roadworthy and fitted with dual controls.
If you require tuition in your own vehicle, this will need to be agreed in advance. You must then supply written evidence from your insurer that the car is insured whilst being used for driving tuition by a professional instructor in return for payment. The car must be taxed and fully roadworthy with a current MOT certificate. In these cases we accept dual controls may not be fitted and we reserve the right to refuse tuition in any vehicle at our sole discretion.
6. Driving Tests:
We will endeavour to ensure there is a car available for your driving test when agreed with your instructor, but this must be booked in advance. Depending on the time of the test this will require a minimum two hour booking. This will need to be paid in advance of the test irrespective of the outcome.
If the practical test is booked without the prior knowledge and agreement of your driving instructor we cannot guarantee that a car will be available on the day of your driving test.
When you make/receive your driving test appointment, you must let us know promptly so that we can confirm the arrangements. You should also bring along your appointment letter/email confirmation to your next lesson. Unless your driving instructor sees your driving test appointment letter/email confirmation promptly upon your receipt of it from the DVSA, we will not accept any responsibility for mistakes.
Students should be aware that they are responsible for having the correct documentation needed when taking a driving test.
Whilst your instructor will make every effort to ensure that our test vehicle is road worthy and compliant to all legal requirements at the start of the test, occasionally a breakdown, or similar event beyond our control, may occur. We cannot be held responsible for an electrical or mechanical failure that occurs during the test.
We reserve the right to refuse the use of one of our vehicles for a driving test if we consider there to be a safety risk.
We are not responsible for cancellation or abandonment of your driving test by the DVSA (unless this is directly caused by negligence on our part).
Any fines or penalties incurred on driving lessons or driving tests are the responsibility of the driver.
8. Code of Conduct:
The instructor will at all times behave in a professional manner. All pupils will be treated with respect and consideration irrespective of age, gender, sexuality, race, religion, beliefs, marital status, disability and social class.
You must wear suitable clothing (including footwear) for driving and for carrying out vehicle checks (oil, tyre pressures, etc.).
You may bring a chaperone with you on one or more of your lessons. It is important that any chaperone does not interfere with, or distract, you or the instructor during your lesson(s). We may curtail a lesson if we reasonably believe the chaperone is having a negative impact on your driving or ability to learn during the lesson. Please let us know in advance if you would like to bring a chaperone along with you.
We may video/record during your lessons for the purposes of aiding your tuition and in case of a collision or incident. Such video/recording will only be used for purposes related to your driving tuition, by our instructors for their professional development and/or in the case of a collision or incident. Other than this, explicit permission must be obtained from all participants before videoing or recording any part of your lessons.
We reserve the right to change or alter any of the terms and conditions without notice, and will endeavour to inform pupils of any changes as soon as possible.
If a point or condition of these terms and conditions is not legally effective, the remainder of these terms shall be effective. We can replace any point or condition that is not legally effective with a point or condition of a similar meaning that is.